How Facebook restricted news in Palestinian territories

Facebook has severely restricted the ability of Palestinian news outlets to reach an audience during the Israel-Gaza war, according to BBC research.
In a comprehensive analysis of Facebook data, we found that newsrooms in the Palestinian territories – in Gaza and the West Bank – had suffered a steep drop in audience engagement since October 2023.
The BBC has also seen leaked documents showing that Instagram – another Meta-owned platform – increased its moderation of Palestinian user comments after October 2023.
Meta – the owner of Facebook – says that any implication that it deliberately suppressed particular voices is “unequivocally false”.
Since the beginning of the Israel-Gaza war, just a few outside reporters have been allowed to enter the Palestinian coastal territory of Gaza from the outside, and they were only able to do so escorted by the Israeli army.
Social media has filled the gap for those wanting to hear more voices from inside Gaza. Facebook pages for news outlets such as Palestine TV, Wafa news agency and Palestinian Wattan News – which operate out of the West Bank territory – became a vital source of updates for many around the world.
BBC News Arabic compiled engagement data on the Facebook pages of 20 prominent Palestinian-based news organisations in the year leading up to the 7 October Hamas attacks on Israel, and in the year since.
Engagement is a key measure of how much impact a social media account is having and how many people are seeing its content. It includes such factors as the number of comments, reactions and shares.