Government digital document app launching in summer

The government is to make digital versions of a range of official documents available via a dedicated app and a digital wallet, as part of what ministers say is an attempt to bring interactions with the public “in tune with modern life”.
Veteran cards and driving licences will be the first to be incorporated into a gov.uk wallet, which is being launched this year.
The government is also testing a chatbot which could be added to the app which would “help people find answers to complex and niche questions”.
Earlier, it was announced civil servants will soon be given access to a set of tools powered by artificial intelligence (AI) and named “Humphrey” after the scheming official from the classic sitcom Yes, Minister.
Tim Flagg, chief operating officer of trade body UKAI, welcomed the initiative but said the name risked “undermining” the government’s mission to embrace the tech.
“Humphrey for me is a name which is very associated with the Machiavellian character from Yes, Minister,” said Mr Flagg.
“That immediately makes people who aren’t in that central Whitehall office think that this is something which is not going to be empowering and not going to be helping them.”
Most of the tools in the Humphrey suite are generative AI models – in this case, technology which takes large amounts of information and summarises it in a more digestible format – to be used by the civil service.